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Instructional Design and Multimedia Services (IDMS) was founded in 2006 with the specific directive to create high quality, engaging online and hybrid courses. Currently led by Dr. Stephanie Sutcliffe, the team serves a number of the University’s colleges and schools. In the past 8 years, IDMS has won 26 awards for service and leadership in Learning Technology.
If your program is currently not supported by DUO, additional support is available for your online course development needs:
Please take a minute to meet our team and the colleges/programs each designer supports:
Director of Instructional Design
For the past 20 years, Stephanie has worked in project management, multimedia development, and instructional design, with the last 13 years focused specifically on teaching and education. She has also taught on-campus, hybrid, and online courses as an Adjunct Professor for Drexel's School of Education. From 2014-15, Stephanie was one of 8 Online Learning Council Fellows identified from across the University to act as an ambassador of the OLC to serve the Drexel community by serving as a catalyst for quality and innovation in education. The OLC Fellows provide a wide variety of support services including faculty mentorship, course design consultation and course design reviews. Stephanie was also recently selected to serve as the Adjunct Faculty Representative for the School of Education to serve on Drexel University’s Faculty Senate.
Director of Multimedia Services
Kristian Reid brings over twenty years of video production experience to his position as Director of Multimedia Services. In his ten years at Drexel, he has worked with the School of Education, Academy of Natural Sciences, College of Nursing and Health Professions, Sport Management, Culinary and Food Science, College of Medicine, Goodwin College of Professional Studies, and Pennoni Honors College, just to name a few. He has also produced and directed videos for the U.S Army and Navy, Philadelphia Museum of Art, The National Constitution Center, Philadelphia Department of Health and PECO. Kristian has received online and educational Telly Awards for Directing and Animation, as well as the Best Educational Surgical Video Award for a project he edited. As a camera operator, Kristian has enjoyed traveling to Europe, China and all across the United States.
Instructional Design Supervisor
Eileen partners with College of Nursing and Health Professions faculty to design quality, accessible courses. She has developed and facilitated graduate leadership courses in both face-to-face and online environments for 15 years. Prior to that, Eileen was Director for Organizational Assessment at the University of Pennsylvania, and an internal auditor for the University of Pennsylvania and the Devereux Foundation after she practiced as a public accountant. Eileen received her MS in Organizational Dynamics from the University of Pennsylvania and her BS in Accounting and Economics from West Chester University. She is a Certified Public Accountant, Certified Quality Matters Peer Reviewer, qualified in Myers-Briggs Type Indicator, certified in Emotional and Social Competency Inventory (ESCI) and a Safe- Zone Trainer.
Colleges/Programs Supported: College of Nursing & Health Professions, Dornsife School of Public Health
Matt has worked in the fields of instructional design and instructional technologies since 2011. At the University of Kentucky, he supported programs in the College of Communication and Information, including Information Science and Instructional Communication. He earned a BA in Political Science and MS in Library and Information Science from the University of Kentucky.
Colleges/Programs Supported: College of Engineering (Project Management, Construction Management, Real Estate, Engineering Management, and Systems Engineering)
Abby has worked in the fields of design and education throughout her career, working on projects ranging from websites, to consumer products, to presentations and online courses for an educational consultancy and tutoring firm. Originally from the Philadelphia area, she earned her Bachelor's of Industrial Design from Pratt Institute and her MS in Management and Systems from New York University, where her capstone project focused on learning management systems and online education. She is trained in Quality Matters, having completed APPQMR (Applying the Quality Matters Rubric) and PRC (Peer Reviewer Course).
Colleges/Programs Supported: College of Arts & Sciences; College of Media Arts & Design
Ryan’s knowledge and expertise in Instructional Design stems from his background in Game Development and Animation. Utilizing Gamification and visual representation, he developed interactive and engaging eLearning modules for Virtua Health in the South Jersey region to great success. He received his BS in Game Design and Production from Drexel University.
Colleges/Programs Supported: College of Medicine (Drug Discovery & Development, Pre-Med, BioMed); MS in Sport Management; Goodwin College
Keith started his journey as an Instructional Designer in 2012 at the University of Tampa. He studied instructional design at the graduate level, gaining much insight of the field in various disciplines. He graduated with a Master of Science degree in Instructional Design & Technology in 2014. After interning at Grace Centers of Hope, a nonprofit organization, he decided to focus on the instructional design process in higher education. Keith continued interning at multiple institutions from 2014 to 2016, and his last internship was at Central Piedmont Community College. From 2016 to 2018, Keith took on the position as an Instructional Designer at the Virtual College at Miami Dade College. He worked with a team of Senior Instructional Designers, ensuring the quality and interface of distance courses were met by the Virtual College. Today, Keith is continuing his service and dedication as an Instructional Designer at Drexel University.
Colleges/Programs Supported: College of Nursing & Health Professions
Carolyn has a background is in elementary education, STEM education, and instructional design. She received her BS in Education from Penn State University. After teaching in elementary classrooms and creating online trainings for K-12 professional staff through a private company, Carolyn decided that her passion was to create online courses for training and educating purposes in the higher education setting. She loves that the field of online education is always transforming and that it is able to reach people all over the world.
Colleges/Programs Supported: School of Education, Dornslife School of Public Health
Erika has been working in higher education since 2009 and at Drexel University since 2011. In her nine years of teaching adult learners, she has taught both in both in-campus and online courses. As a faculty member of the Drexel University English Language Center, she became interested in instructional design and online learning through working with international students and responding to their evolving needs. In addition to her B.A. in English from Moravian College in Bethlehem, PA, and M.A. in International Studies with an emphasis in International Education for Foreign Language Learners from Concordia University in Irvine, CA, she has a M.S. in Learning Technologies with an emphasis on Instructional Design from Drexel University.
Colleges/Programs Supported: School of Education, Dornslife School of Public Health
Steven is a native Detroiter, published novelist, accomplished athlete, life-long student, and passionate educator. He has two masters’ degrees (Composition/Rhetoric and Written Communications/Pedagogy), and a PhD in e-learning. He also has nearly 20 years’ experience teaching both on-ground and online, and as a Dean of Developmental Education at Baker College in suburban Detroit. While developing a hybrid course in Children’s Literature for Baker College, he became obsessed with online learning and Instructional Design. He’s also developed WBT for General Motors, Ford Motor Company, and the United Auto Workers ranging from plant safety to complex PowerTrain software instruction. Steve brings creativity and imagination to instructional design -- because there’s no excuse for a boring online course.
Colleges/Programs Supported: College of Computing and Informatics
Digital Assets and Production Coordinator
Kevin has more than five years of professional video production experience working for an e-learning company, NBC Sports Philadelphia, Major League Soccer’s Philadelphia Union, and Temple University Television. He received his BA in Media Studies and Production from Temple University. Kevin’s background in corporate e-learning, and time at Temple University, inspired him to pursue a role in which he could produce video for courses in higher education. As Digital Assets and Production Coordinator for Drexel University Online, he will use his expertise to help create high-quality online learning experiences for students.